Cookie Policy
What information do we collect and why?
To manage your purchases, provide customer service and fulfill other requests.
Orders, Purchases and Accounts:
When you purchase an item on our website, we collect your name, your company name (if applicable), complete shipping or billing address, your email address, items purchased and returned, delivery information, billing details, and other data related to the fulfillment of your order. We also collect information about the use of coupons (such as validity and amount) and gift cards (where available). In addition, we may collect data that you choose to provide, such as your date of birth and telephone number.
We need this information to process, execute and manage your purchase and order. It is important to note that some of this information is mandatory; without a name and delivery address, we will not be able to ship your items.
During the checkout process, you may choose to create a personal account. If you choose to do so, we will ask you for additional information, such as a personal password, date of birth and preferences for receiving marketing communications. We will use your information only if you have consented to create an account.
Account holders have the possibility to join our loyalty program, Drap Drop Member. We process this personal data because it is necessary to complete, execute and manage your purchase with us and/or your returns.
Payments and verification of fraudulent use of credit cards or overdue chargebacks
When you make a purchase with us, we need to process your personal data to handle the payment. Your data will be shared with payment service providers with whom we collaborate. These providers are also responsible for processing your data for payment purposes.
If you choose to pay by credit card, a credit check will be performed to confirm that your personal information is not associated with credit card fraud or overdraft charges. To do this, our payment service provider will use your name and bank account information. We do not store information about the payment method you use, such as credit card details. This information is handled exclusively by our payment service provider and payment method providers under strict information security safeguards. We perform this verification to protect our legitimate business interest in preventing fraud and financial loss, as well as to comply with our legal obligations.
Use of Cookies
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. Cookies help our website function properly, improve your user experience and provide us with useful information about site usage.
Types of cookies we use
Essential cookies: necessary for the website to function and allow you to navigate the website and use its features.
Performance cookies: these collect information about how users use our website in order to improve its performance.
Functional cookies: allow us to remember choices you make (such as your user name, language or region) and provide enhanced and personalized features.
Advertising and social media cookies: used to show you relevant ads and share content on social networks.
Consent
When you visit our website for the first time, we will inform you of our use of cookies and ask for your consent to use them. You can manage your cookie preferences at any time through your browser settings or through the options provided on our website.
Cookie Management
You can allow, block or delete cookies installed on your device by configuring the options of the browser installed on your computer. If you choose to block cookies, some services that require their use may not be available to you.
Cookie Policy Updates
We reserve the right to modify this cookie policy at any time. Any changes will be posted on this page and, if applicable, we will notify you by email.
Contact
If you have any questions about our cookie policy, you can contact us at: info@drapdrop.com
Last update: 06/11/2024