Cookie Policy

What information do we collect and why?

To manage your purchases, provide customer service and fulfill other requests.

Orders, Purchases and Accounts:

When you purchase an item on our website, we collect your name, your company name (if applicable), complete shipping or billing address, your email address, items purchased and returned, delivery information, billing details, and other data related to the fulfillment of your order. We also collect information about the use of coupons (such as validity and amount) and gift cards (where available). In addition, we may collect data that you choose to provide, such as your date of birth and telephone number.

We need this information to process, execute and manage your purchase and order. It is important to note that some of this information is mandatory; without a name and delivery address, we will not be able to ship your items.

During the checkout process, you may choose to create a personal account. If you choose to do so, we will ask you for additional information, such as a personal password, date of birth and preferences for receiving marketing communications. We will use your information only if you have consented to create an account.

Account holders have the possibility to join our loyalty program, Drap Drop Member. We process this personal data because it is necessary to complete, execute and manage your purchase with us and/or your returns.

Payments and verification of fraudulent use of credit cards or overdue chargebacks

When you make a purchase with us, we need to process your personal data to handle the payment. Your data will be shared with payment service providers with whom we collaborate. These providers are also responsible for processing your data for payment purposes.

If you choose to pay by credit card, a credit check will be performed to confirm that your personal information is not associated with credit card fraud or overdraft charges. To do this, our payment service provider will use your name and bank account information. We do not store information about the payment method you use, such as credit card details. This information is handled exclusively by our payment service provider and payment method providers under strict information security safeguards. We perform this verification to protect our legitimate business interest in preventing fraud and financial loss, as well as to comply with our legal obligations.

Use of Cookies

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies help our website function properly, improve your user experience and provide us with useful information about site usage.

Types of cookies we use

Essential cookies: necessary for the website to function and allow you to navigate the website and use its features.

Performance cookies: these collect information about how users use our website in order to improve its performance.

Functional cookies: allow us to remember choices you make (such as your user name, language or region) and provide enhanced and personalized features.

Advertising and social media cookies: used to show you relevant ads and share content on social networks.

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Store browser details
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
various
Function
Store user preferences
Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
persistent
Function
Name
Expiration
session
Function
Store performed actions on the website
Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
1 day
Function
Store items in shopping cart
Name
Expiration
session
Function
Store performed actions on the website

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Store browser details
Name
Expiration
6 months
Function
Name
Expiration
Function

Intercom Messenger

Functional, Marketing

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
Expiration
9 months
Function
Name
Expiration
1 week
Function

Marketing

Name
Expiration
9 months
Function
Store a unique user ID

Complianz

Functional

Usage

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Miscellaneous

Statistics

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
Expiration
Function
Name
fslightbox-types
Expiration
Function
Name
dgwt_wcas_settings-settings-active-tab
Expiration
Function
Name
mtnc_upsell_shown
Expiration
Function
Name
wc-blocks_dismissed_incompatible_extensions_notices
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
mtnc_upsell_shown_timestamp
Expiration
Function
Name
wc-blocks_dismissed_sidebar_compatibility_notices
Expiration
Function
Name
marketplace_redesign_2023_last_shown_date
Expiration
Function
Name
aiDataOptions
Expiration
Function
Name
tinvwl_wishlists_data_counter
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
activetab
Expiration
Function
Name
et_fb_clipboard_styles_style
Expiration
Function
Name
lastClipboardTimestamp
Expiration
Function
Name
et_fb_clipboard_module_module
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
_ga
Expiration
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
pll_language
Expiration
Function
Name
_ga_B3EGVEKEX0
Expiration
Function
Name
tinvwl_update_data
Expiration
Function
Name
tk_qs
Expiration
Function
Name
_lscache_vary
Expiration
Function
Name
_pmw_persistent_data
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
_tt_enable_cookie
Expiration
Function
Name
_ttp
Expiration
Function
Name
tt_sessionId
Expiration
Function
Name
tt_pixel_session_index
Expiration
Function
Name
tt_appInfo
Expiration
Function
Name
wp_lang
Expiration
Function
Name
_pmw_session_data
Expiration
Function
Name
et-pb-recent-items-font_family
Expiration
Function
Name
ttcsid
Expiration
Function
Name
ttcsid_CQAE0QBC77U1R0P66SO0
Expiration
Function

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function

Consent

When you visit our website for the first time, we will inform you of our use of cookies and ask for your consent to use them. You can manage your cookie preferences at any time through your browser settings or through the options provided on our website.

Cookie Management

You can allow, block or delete cookies installed on your device by configuring the options of the browser installed on your computer. If you choose to block cookies, some services that require their use may not be available to you.

Cookie Policy Updates

We reserve the right to modify this cookie policy at any time. Any changes will be posted on this page and, if applicable, we will notify you by email.

Contact

If you have any questions about our cookie policy, you can contact us at: info@drapdrop.com

Last update: 06/11/2024